The Face of Cassia

Denice Ward

Newton Village Assisted Living  –  Newton, Iowa

Denice Ward has been with Newton Village Assisted Living for over fifteen years. Not only is she truly the face of caring, but she is the face of Newton Village. “I love older adults!” she says. “I feel such a strong connection with them.”

Denice is a caregivers’ caregiver. We all look up to her level of concern, ability to multitask, attention to detail and standards of performance. Denice has performed as a mentor to many new caregivers over the years. Untold many families and tenants have professed the virtues of having Denice in their lives. Denice goes over and above the call of duty every day and demonstrates her concern with handicrafts created for residents and sweet treats from her kitchen. Her regard is not limited to residents. She provides baked goods, fresh fruits and vegetables to coworkers and friends. Denice has been mentioned many times on our Pinnacle customer satisfaction reports.