The Face of Cassia

Nicole, in a mask, standing next to a Christmas tree

Certified Nursing Assistant, Nicole Newham

Face of Caring – January 2021

Our January Face of Caring honors Certified Nursing Assistant Nicole Newham at Moose Lake Health and Rehabilitation. She has worked with Cassia’s Moose Lake campus since July 2018. Nicole routinely receives multiple compliments from families, along with compliments from the state surveyor about her dedication to customer service. Nicole is always willing to help her team out and typically goes above and beyond for residents. She always shows compassion for those she serves and is sure to communicate with families about any new developments as well as the events of the day. Nicole also takes the time to ensure that a resident has her nails done and looks and feels his or her best—even in these uncertain times. “I am really so thankful for every co-worker,” says Nicole. “The past year has brought us so much closer. I also want to share that getting to know family members is the best part of my job. I love working in rehabilitation because I get to send people back to their homes.”

Thank you, Nicole, for your compassion, dedication and caring.